A Year After the Devastating Fire, Maui Tourism Is Still Struggling

New data shows total visitors to the Hawaiian island was down 22 percent in June 2024, while traveler spending dropped 27 percent compared to last June. 

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Photo Credit: Clinton for Adobe Stock

One year ago, wildfires devastated Maui, destroying the historic town of Lahaina and killing more than 100 people. Recovery of the island's tourism industry has lagged. According to Hawaii's Department of Business, Economic Development & Tourism, the number of visitors to Maui was down 22 percent this past June compared with June 2023. Additionally, visitor spending was down 27 percent.

"We’re clearly seeing tremendous softness on Maui," Jay Talwar, chief marketing officer with the Hawaii Visitors and Convention Bureau, told the Honolulu Civil Beat

According to Lisa Paulson, executive director of the Maui Hotel and Lodging Association, the island's tourism industry workforce has declined by 3,100 since the August 2023 fires. Meanwhile, Maui's air capacity has dropped 16 percent. 

Remembrance and encouragement

Though recovery is slow, tourism officials continue to be hopeful. On the Aug. 8 anniversary, Hawaii Visitors & Convention Bureau's senior director for member and community engagement penned a letter of remembrance and encouragement to DMO members. Karen Wataru Nakaoka noted that:

“One year ago today, Lahaina faced one of the worst tragedies in modern history as the Maui wildfires altered our community. The memory of that devastating event remains vivid, and our hearts ache for those who lost homes, livelihoods and loved ones.

Today, we remember the fierce flames that swept through Lahaina. Amid the devastation, we witnessed incredible strength and resilience. Neighbors opened their doors, volunteers provided aid, and brave firefighters and first responders risked their lives. The global support reminded us we were not alone, and we are deeply grateful.

As we move forward, we honor the pain and progress made. Rebuilding is long and arduous, but each new home, tree planted and family finding normalcy brings healing. Our spirit remains unbroken and together, we will restore Maui's beauty and vibrancy.

Let us reflect on the past year, hold each other close and find strength in our shared experiences. We remember those lost, celebrate our resilience and look to the future with hope and determination. Our community embodies unity, compassion and unwavering spirit."

How to support Maui's recovery

Maui still needs support from the tourism, meetings and events industry. Northstar Meetings Group rounded up resources and organizations that are aiding recovery efforts in this article

Another way for the industry to show support is to book meetings and incentives in this beautiful destination. Planners can meet with Maui and other Hawaiian suppliers, including a number of hotel and tourism professionals, at Northstar's Destination Hawaii event, which will take place Nov. 6-8 at Aulani, A Disney Resort & Spa, on Oahu.