Incentive Trends for 2022 and Beyond

Industry experts share the latest research and insights on rewards and motivation.

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This session took place live on Wednesday, March 30, 2022.

As we head into Q2, there's good news for incentive programs: Travel rewards are on the upswing and budgets are increasing. At the same time, incentive planners face some considerable challenges such as motivating a dispersed workforce, rising costs and supply-chain disruptions. Our panel of experts discuss how these and other conditions are impacting programs now being sourced and planned. Other trends addressed include gifts and points-based rewards, and why personalization is more important than ever. 


Earns 1 Hour of CMP Credit



mike-donnellyMike Donnelly, CPIM


Mike Donnelly, a veteran of the incentive, recognition, engagement, and loyalty industries, is responsible for leadership — including sales, marketing, product development, strategic direction, and operations — for motivation firm Hinda. He the recipient of numerous industry honors, is a board member and current chair of the Incentive Federation, and has served as a board member of the Incentive Marketing Association

Sarah-HainesSarah Haines

Senior Vice President, Event Management
ITA Group

In her role at incentive and event firm ITA Group, Sarah Haines provides management, leadership and oversight to event purchasing; industry relations; event operations; sponsorship; content management; transportation operations; transportation planning and travel direction. She oversees all personnel, operational and financial areas of the company's  travel and event businesses and play a major role in company-wide strategic planning. Haines also serves on the Incentive Research Foundation's board of trustees.

stephanie-harris-irfStephanie Harris

Incentive Research Foundation

Stephanie Harris has helmed the Incentive Research Foundation since October 2019. Previously, she was executive with  American Express Meetings & Events, where she responsible for global marketing, thought leadership and event services strategy, including the design and management of the annual American Express Global Meetings Industry Forecast. Her industry experience also includes eight years as division vice president at Maritz, where she launched Travel Insight, an incentive travel research tool to determine participants' preferences.


lisa-grimaldi-headshotLisa Grimaldi

Editor, Incentives and Destinations
Northstar Meetings Group

Lisa Grimaldi is the editor of Incentive, overseeing all content as well as its live and virtual events, including Incentive Live and the Global Incentive Summit, as well as the brand's annual Motivation Masters awards. She also oversees Northstar’s digital destination coverage, including its Destination Guides and newsletters.