Recent research from Gartner has shown that one way leaders and managers can maintain employee performance and engagement during the Covid-19 pandemic is by redoubling their recognition efforts. Leaders must know the importance of their role in driving recognition practices and effective use of your programs. I've recently offered specific tips on how managers can recognize workers during Covid-19 and specific recognition programs that work well for remote employees. Here, I lay out 10 things that leaders can do to elevate employee recognition.
Set a Positive Example
Leaders can call out other leaders in their leadership/management forums and meetings and thank or commend them for positive actions the leader has observed.
Coach Direct Reports to Be Better Recognizers
Leaders can encourage other leaders to stop and take time to recognize those that report to them and others in the organization they hear positive things about.
Consistently Use Recognition Programs
Leaders can be examples in consistently using the company's recognition programs to acknowledge staff and nominate above-and-beyond performers.
Be a Cheerleader of Other's Recognition Remarks
Leaders can add comments to and acknowledge other people's recognition messages on programs like a social recognition newsfeed.
Solicit Feedback on Recognition Analytics
Leaders should receive regular reports on the success of the various recognition and reward programs to determine their ROI.
Ensure Leaders Recognize Staff
Leaders must hold their direct reports accountable for recognizing the employees on their team on a regular basis.
Make Recognition a Standard Practice
Leaders should ensure that appreciating people for who they are and recognizing them for what they do is part of the company culture.
Make Recognition a Strategic Driver of People and Performance
Leaders should ensure that recognition practices and programs are properly aligned with the organization's culture and strategic initiatives.
Learn the Impact of Recognition
Leaders can request quantitative evidence and employee feedback on how recognition practices and programs are positively impacting people and performance.
Become Better at Recognizing Others
Leaders can set the standard of consistency in routinely and spontaneously valuing people and their work by giving meaningful and effective recognition to those that deserve it.
Incentive columnist Roy Saunderson is the author of Practicing Recognition. He is also a recognition strategist and the Chief Learning Officer at Rideau Inc. Saunderson provides consulting, learning and thought-leadership services, focused on helping leaders and managers give real recognition the right way. He can be reached at [email protected] and followed on Twitter and at his AuthenticRecognition.com blog.