Optimism is high for gifts and gift cards in 2026. Photo Credit: Matt Klinger for MAD Pix Pro
The Incentive Research
Foundation’s Industry Outlook for 2026: Merchandise, Gift Cards and Event
Gifting reveals a mix of optimism and emerging challenges for North American
and European incentive buyers. Economic and financial confidence among
organizations is high, with more than 90 percent of respondents in both regions
expressing a positive outlook for the year ahead. However, the research also
reveals flat budgets, increasing costs, competing priorities and shifts in
spending patterns.
The study of 400 North
American (U.S. and Canada) and European (France, Germany, Italy, Spain, Sweden
and U.K.) professionals who organize employee
rewards and recognition programs, sales incentive programs and channel rewards
programs was conducted in August and September 2025
"Incentive programs are
important tools for businesses, particularly during challenging economic times.
The number of program participants is projected to increase in 2026, despite
flat budgets and rising costs," said Stephanie Harris, IRF president. "Program
owners are approaching 2026 with a strategic mindset, carefully managing costs
while aligning rewards with organizational objectives and participant
preferences."
Key findings from the study
include the following:
- While most budget increases
are expected to keep pace with the rate of inflation, 65 percent of North
American programs and half of European programs expect growth in the number of
participants receiving a non-cash incentive.
- Gift cards are the most
widely used reward, with 70 percent of North American organizations and more
than half of European organizations anticipating increases in gift card use.
-
For gift card types, dining was
the most popular, followed by online-only retailer cards.
-
Merchandise spend is on the
rise. In Europe, the average per-instance spend has increased $85 over last
year. North American merchandise spend is nearly $100 more than previous years.
-
Event gifting is impacted by
budget pressure, with only 10 percent of planners anticipating budget increases
that will outpace inflation.
-
Gift cards have become the
most widely used event gift, overtaking merchandise in both North America and
Europe.
-
In North America, 62 percent of organizations
expect their program technology budgets to increase, and in Europe, 63 percent
anticipate growth.