Stella Awards 2021: Best Hotel Chain


IHG Hotels & Resorts

Stellas 2021 Best Hotel Chain 2

A network of nearly 6,000 global hotels and resorts, IHG has taken a proactive, comprehensive approach during the pandemic to support the safety and well-being of guests and hotel teams around the world. In April 2020, the company launched Meet with Confidence, a program providing meeting planners with flexible contracting terms, zero cancellation and attrition penalties, and rebates of up to 5 percent off the master bill for qualifying groups.

More recently, IHG has introduced Hybrid Solutions, a host of unique enhancements — from attendee Covid-19 testing to wellness F&B experiences — to create exceptional and safe meeting and event experiences for in-person and virtual attendees alike.

silver star Stellas winner


A leading global hospitality company with 6,500+ properties, Hilton has worked hard in response to Covid-19, including the development of stringent cleanliness protocols (the fruits of a collaboration with the Mayo Clinic), flexible cancellation policies and contract terms, and more. The chain last year rolled out initiatives such as Hilton EventReady with CleanStay, a global cleanliness and client-service program for meetings and events.

bronze star Stellas winner

Trump Hotels

A collection of high-end properties in high-profile locations around the world, Trump Hotels brings luxury to meetings via venues such as the Trump International Hotel & Tower in Chicago, with a grand ballroom able to accommodate space for up to 250 people seated, and where 24-foot floor-to-ceiling windows overlook Like Michigan, the Chicago River and the city’s historic architecture.  

Finalist: Accor

Accor is consistently reinventing its meetings and events offerings in iconic properties ranging from soaring castles to sleek skyscrapers. With 2,400 hotels around the world under brands such as Raffles, Fairmont and Sofitel, the chain offers the ALL Meeting Program that earns points for planners to help finance future meetings or activities, as well as the resource-rich site to promote attendee wellness.

Finalist: Gaylord Hotels

Gaylord Hotels is a network of five of the top-10 largest nongaming convention center properties in the United States based on total indoor meeting space, managed by Marriott International. At the Gaylord Opryland Resort & Convention Center in Nashville, for example, planners will find more than 700,000 square feet of flexible indoor/outdoor event space, including a freestanding 39,738-square-foot event center with a 147,900-square-foot lawn.