John H. Brennan

Founder and CEO, JLB Productions Inc.

Following a successful 20-year acting career, John Brennan is an author, speaker, coach, facilitator and corporate trainer specializing in emotional intelligence as the driver of high-end customer experience. He has worked with iconic brands such as the Ritz-Carlton, Disney and Nordstrom, and is the author of "The E.I. Connection: The Key to Elevating the Experience," which details how emotional intelligence in business improves customer loyalty, employee retention and profits.

John H. Brennan was a speaker at Northstar Meetings Group's Luxury & Wellness Meetings — Winter in February 2025.