Northstar Meetings Group

Amex GBT and Concur Travel Create New Hotel Marketplace

The new technology and content partnership for business travel aims to deliver the best value, choice and experiences for customers who have accounts with both companies.
Business travel image by Rawpixelcom for Adobe Stock

American Express Global Business Travel has announced the integration of its hotel marketplace into the new Concur Travel solution via Concur's Hotel Connector for access to comprehensive and competitive hotel content for business travel.

In addition to their negotiated hotel programs, joint customers can choose to add extra content on more than 2 million properties across 180 countries, along with a wide range of rates, including Amex GBT preferred partner rates and offers from Expedia and Booking.com — all contained within Amex GBT’s marketplace, ensuring broad choice for travelers while capturing all booking data for the corporate program.

"We believe this is the crucial next step in empowering our travelers and clients to get the very best of the Amex GBT marketplace," said Simon Fishman, vice president of global business partnerships. "By providing access to more than 2 million properties around the world at great rates, we are excited that we can now bring these benefits to our SAP Concur customers."

How it benefits travelers

Further benefits for Amex GBT customers on the new Concur Travel solution include:

  • An AI-powered solution: The comprehensive management and optimization of travel programs will deliver intelligent, personalized hotel recommendations.
  • An enhanced user experience: The streamlined booking and checkout process will have an intuitive interface, offering richer content with improved images, descriptions and detailed information, to help travelers make informed decisions more easily.
  • Efficiency and time savings: The new partnership will work to enable faster booking workflows and a seamless checkout experience. 

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