Incentive Industry Roundtable: Citizen's Richard L. Low (Video)

In August, Incentive hosted its 17th Annual Industry Roundtable, bringing together a dozen leaders from all segments of the reward and recognition industry to discuss the many issues influencing and affecting the incentive business. The Roundtable will be Incentive's September/October cover story; you can read about last year's Roundtable here.

Before the Roundtable got underway, Incentive interviewed each participant. In this video, Richard L. Low, vice president of special markets for the Citizen brand of Citizen Watch America, discuss the value of recognition, rewards and retention, as well as what makes an award motivating.